Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Each ticket that you post to our client assist crew will be attended to within about 60 minutes. All basic inquiries shall be answered straight away. Yet, if the service question you have submitted requires the assistance of an experienced admin technician, we are going to address the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Top–class Customer Assist Service

  • We offer 24/7/365 customer help and support via a lightning fast ticketing program incorporated into your Control Panel. You can easily e mail us anytime about any of the software packages that come pre–configured on your virtual server, such as the desired Linux OS, the server management panel and our custom made Web Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that comes free of charge in your virtual server, you can discover an instructive Help section, that features all you should be informed on when controlling your sites and programs. We have integrated a wide selection of how–to articles and video guides that present the fundamental website supervision duties in an easy–to–understand form.