A 99.9% Server Uptime
The chief benefit of developing your own shared hosting system is that you don’t have to worry about compatibility issues – you configure a given set of software tools in such a manner so as to be compatible with a specific set of hardware elements. The outcome is something way more solid and dependable, as there are less potential risks of failure. We have set up our cloud hosting platform atop proven hardware elements coupled with a seriously tweaked version of SELinux in an attempt to create a really secure home for your own personal websites.
That is the reason why, with all our Linux shared hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to deliver a premium hosting service, you can barely count on the default network configuration in a datacenter. We’ve set up our very own custom network to ensure a blazing–fast connection speed with the outside world.
And thanks to this, regardless of which datacenters you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are dissatisfied with our services, or if you consider them insufficient, or if you decide that you need a Linux VPS hosting rather than a cloud hosting package – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control over your domains even when you delete your hosting account with us.
24/7 Technical Support
In the event that you run a hosting company, your technical engineers are of crucial importance. That is the reason why we’ve attentively gathered a highly skilled group of technical support engineers, each with lots of years of practice behind his back. With their help, we offer 24x7 support with each of our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All helpdesk tickets are answered in under an hour and our average support ticket response time is below 20 minutes!