Lots of people who start using their very first web hosting account, or switch companies, often have enquiries in regard to how certain operations are executed or encounter difficulties when setting up different things, including emails, site settings, etc. That is the reason why, many hosting providers have compiled documentation with popular questions and issues so as to help their customers get information swiftly and seamlessly. Consequently, the customer service staff members can dedicate more time to actual problems that some clients may be experiencing, because the solution for the smaller things will be available on the World Wide Web and customers will be able to easily cope with them without contacting the tech support staff. Having exhaustive documentation is essential, particularly for new clients without any previous experience, as the web hosting service entails a large amount of features and lots of people can get bewildered about what action to take. A good knowledge base can both help you complete the tasks that you need and find out how the hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
If you buy a shared hosting plan from us, you’ll be provided with access to our thorough online documentation where you will see information on virtually everything related to our web hosting packages. The topics vary from how to create an e-mail address on your phone, to how to do different things using an .htaccess configuration file. The articles themselves are written in a simple-to-understand way and offer thorough instructions on how to perform a certain operation in your Hepsia Control Panel. You can also find information that is not connected directly to Hepsia, for instance one that concerns web-based applications on your personal computer. The complete list of articles will be located in the Control Panel’s Help section, but those that are dedicated to a certain section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you will be able to discover pretty much everything related to your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the in-depth online support documentation that we have compiled for you. The articles contain generic information on our hosting services, instructional guides about the various functions that you can access, plus troubleshooting guidelines that can help you correct common issues that you may bump into. The topics that we have covered include pretty much everything, from uncomplicated things such as how to host a brand new domain in the account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right side of the page that you are on, whilst the entire article list is accessible through the all-encompassing Help section.